A 99.9% Server Uptime
The main benefit of constructing your very own shared website hosting platform is that you don’t have to be worried about compatibility – you configure a specific set of software tools in such a way as to be compatible with a specific set of hardware parts. The end result is something a whole lot more stable and dependable, since there are fewer possible risks of failure. We’ve built our cloud hosting platform using time–proven hardware elements coupled with a strongly customized version of SELinux in an attempt to set up a really secure home for your own personal web sites.
That is the reason why, with each of our shared website hosting services packages we offer a 99.9% server uptime guarantee. This guarantee is valid for all datacenters.
A 99.9% Network Uptime
Other than our cloud hosting system, we have also set up our very own internal network in each one of our datacenters. Everything is based on first–class hardware parts delivered by Juniper. Also, on each single router, we’ve set up a firewall with an intricate algorithm in an attempt to sift all shady requests.
Because of this, in all our datacenters – in our US datacenter, in our UK datacenter, in our datacenter FI, in our East Europe datacenter and in our AU datacenter, you can enjoy a 99.9% network uptime guarantee. And this uptime guarantee is valid for all hosting solutions in each and every datacenter.
A 30–Day Money–Back Guarantee
Even though we have done just about everything to curtail all possible risks with our cloud hosting plans and irrespective of the fact that our company offers excellent client support, there are cases when the customer is just not satisfied with what we have to offer. Or he wants to upgrade to a more robust hosting solution, like a virtual private server or even a dedicated hosting server.
For this reason, we offer a 30–day money–back guarantee with all our cloud hosting packages, no questions asked. If you aren’t satisfied, you will get your money back.
24/7 Technical Support
We’ve mindfully selected each individual member of our 24x7 support team to make sure that we can provide the very best tech support you can get. Each of our technicians has lots of years of experience working with web hosting accounts behind his back, therefore they know very well what they are doing. Plus, they are available 24x7 – you can contact them at any moment and they’ll reply back to you as fast as possible.
Their average ticket response time is just 20 minutes, while with many other web hosting providers you have to wait around for days. And we also offer you a 1–hour response time guarantee. No matter what happens, your queries will be replied to in under an hour.