Customer Support Channels

  • 1 hour ticket response time
  • A 1–hour Response Guarantee

  • Giving outstanding support on–time is our high priority, so we back up each shared website hosting services plan with a one hour ticket reply guarantee. After you submit a ticket or drop an e–mail, our customer help support crew will do all they could do to deliver the most satisfactory answer to your case and to offer help and advice quickly.

  • Top quality support service
  • A Top–quality Support Service

  • You’re able to email us 24x7x365 with any concern you may have about our products and services. We have now professionals on duty regularly to provide help and support any time necessary. You’re able to use the ticketing system or send us an email whenever you want, alternatively you can pick up the telephone or use the online chat during business hours.

  • Intuitive help center
  • An Intuitive Help Section

  • Global Network Business has incorporated an in depth education base into the Control Panel that allows you to have practical step by step recommendations whenever you want. Each area of the Control Panel possesses its own contextual support area showcasing a variety of how–to posts. We have also organized video lessons to offer you a better visual representation of the simplest way to conduct any given job.