Support Channels

  • 1 hour ticket response time
  • An Easy–to–Navigate Help Center Section

  • The Help Center section integrated into Global Network Business’s Hosting Control Panel features a collection of help articles and regularly asked questions. Aimed towards resolving any common problem that you may have, they are contributed by our support team of proficient technicians.

  • Top quality support service
  • Tutorial Videos

  • We have prepared a collection of instructional video tutorials that visually show how to fix a typical issue related to your shared website hosting services account. You can find the tutorial videos in the Help Center.

  • Intuitive help center
  • A Sixty–Minute Ticket Response Time Guarantee

  • We back up all our semi–dedicated servers with a 24–7 customer support service and a one–hour support ticket response time guarantee. Our competent support engineers will be available 24/7 to answer your inquiries and to troubleshoot any issue that you may face. Just send a ticket from the Help Center and we’ll respond to you in a flash.